Privacy Policy
At Chateau Les Parfums, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By using our website, you consent to the practices described in this Privacy Policy.
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1. Information We Collect
1.1. Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, and payment information. We may also collect information when you communicate with us or participate in surveys or promotions.
1.2. Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and browsing history. This information helps us improve our website and tailor your shopping experience.
2. How We Use Your Information
2.1. Order Processing: We use your personal information to process and fulfill your orders, including payment processing, shipping, and communication regarding your order status.
2.2. Communication: We may use your email address to send you order updates, promotions, and newsletters. You can opt-out of marketing communications at any time.
2.3. Improvement: Non-personal information is used for website analytics, allowing us to enhance our services, user experience, and product offerings.
3. Information Sharing
3.1. We do not sell, rent, or trade your personal information to third parties. Your information is only shared with trusted partners necessary to fulfill your order (e.g., payment processors, shipping companies).
3.2. We may share non-personal, aggregated data for analytical purposes or to improve our services.
4. Cookies and Tracking
4.1. We use cookies and similar tracking technologies to enhance your online experience. You can manage your cookie preferences through your browser settings.
5. Security
5.1. We employ industry-standard security measures to protect your personal information. However, no data transmission over the internet can be guaranteed as 100% secure.
6. Third-Party Links
6.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their respective Privacy Policies.
7. Children's Privacy
7.1. Our services are not directed at children under the age of 18. We do not knowingly collect personal information from individuals under this age.
8. Your Rights
8.1. You have the right to access, correct, or delete your personal information. You can update your information through your account settings or by contacting us.
9. Changes to this Privacy Policy
9.1. We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.
10. Contact Us
10.1. If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights or make a complaint, please contact us at info@chateaulesparfums.com.
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Thank you for choosing Chateau Les Parfums. Your trust is important to us, and we are committed to protecting your privacy.